Kernel updates and reboots

Completed
Scheduled for July 25, 2022 at 2:33 PM – 4:04 PM

Affects

Core
Main Website
[Sever] mercury-lon1
Client websites
Updates
  • Completed
    July 25, 2022 at 4:04 PM
    Completed
    July 25, 2022 at 4:04 PM

    Maintenance has completed successfully.

  • Planned
    July 25, 2022 at 2:33 PM
    Planned
    July 25, 2022 at 2:33 PM

    We have identified an incompatibility with some of our servers and new builds of specific Cloudlinux packages. This issue results in customers being unable to email other users locally while external messaging continues to function as normal. In order to correct this and ensure customers don't run into problems, will be updating and rebooting all servers to apply a fix over the course of this week. We expect downtime to be around 2-3 minutes